This Privacy Policy explains how inplay collects, uses, stores, and protects the personal data of Filipino players. We are committed to keeping your information secure and handling it in line with applicable Philippine data privacy requirements. Please read this page carefully before registering or using any part of the platform.
1. Information We Collect
When you register for an inplay account, we collect personal information including your full name, date of birth, mobile number, email address, and a government-issued ID for identity verification purposes. During normal use of the platform, we also collect transactional data such as deposit and withdrawal records in Philippinepesos (PHP), betting history, game activity logs, and session timestamps. We may also collect device information such as your operating system, browser type, and IP address to help us detect suspicious activity and maintain platform security. All information collected is limited to what is necessary for operating the platform, verifying your identity, processing payments, and complying with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for account verification and responsible gaming compliance. You have the right to request access to the personal data we hold about you at any time by contacting our support team.
2. How We Use Your Information
The personal data collected by inplay is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with anti-money laundering requirements applicable in the Philippines. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and updates to platform policies — we do not send unsolicited marketing messages without your consent. Session and device data helps us monitor for fraudulent activity, protect your account from unauthorised access, and improve the overall performance of the mobile platform. Aggregated and anonymised usage data may be used internally to understand how Filipino players interact with the sports betting and game lobby features, allowing us to improve the experience over time. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances.
3. Data Sharing and Third Parties
inplay may share your personal data with trusted third-party service providers who assist in operating the platform, including payment processors that handle PHP transactions, identity verification partners, and technology infrastructure providers. All third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose personal information to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so, such as in response to a valid court order or regulatory investigation. We do not share your data with other gambling operators, advertisers, or data brokers. Any third party that receives your data is prohibited from using it for purposes beyond those agreed with inplay.
4. Data Retention and Security
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are kept for a minimum period to satisfy anti-money laundering and responsible gaming audit requirements. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. inplay uses industry-standard security measures including encryption of data in transit and at rest, access controls, and regular security reviews to protect your personal information from unauthorised access, loss, or disclosure. If you believe your account security has been compromised, please contact our support team immediately at [email protected].
5. Your Rights as a Data Subject
As a Filipino player, you have rights under applicable Philippine data privacy legislation, including the right to access the personal data we hold about you, the right to request corrections to inaccurate information, and the right to request deletion of your data where it is no longer required for a legitimate purpose. You may also object to certain types of data processing or request that we restrict how we use your information in specific circumstances. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request. We will respond to all valid data subject requests within a reasonable timeframe in accordance with applicable law. Please note that some requests may be subject to legal limitations where retention of data is required by regulation.
6. Cookies and Tracking Technologies
The inplay platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and help us understand how the platform is being used by Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and use core features. Analytics cookies, where used, collect anonymised data about page visits and feature usage to help us improve the platform experience. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or share cookie data with external marketing platforms.
7. Changes to This Privacy Policy
inplay may update this Privacy Policy from time to time to reflect changes in platform features, applicable Philippine regulations, or our internal data handling practices. When material changes are made, registered players will be notified through the platform or via the contact details associated with their account. Continued use of the platform after any update constitutes acceptance of the revised policy. We recommend reviewing this page periodically to stay informed of how your data is being handled. The most recent version of this Privacy Policy is always the version that governs your use of the inplay platform. If you have any questions about this policy or how your data is used, please contact us at [email protected].
Last reviewed: 2025. This Privacy Policy applies to all registered users of the inplay platform in the Philippines.
A quick summary of the key protections inplay provides to Filipino players.
Your personal information is never sold, rented, or traded to third parties for marketing purposes. Data is shared only with trusted service partners who help operate the platform.
All PHP payment data and account information is protected with industry-standard encryption both in transit and at rest, keeping your financial details secure at all times.
Filipino players can request access to their personal data, ask for corrections, or request deletion where applicable. Contact [email protected] to exercise your data rights.
Our data handling practices are aligned with applicable Philippine data privacy legislation, ensuring your rights as a Filipino data subject are respected and upheld.
We only send account-related communications. We do not send unsolicited promotional messages without your consent, and you can manage your notification preferences at any time.
Access controls and regular security reviews protect your account from unauthorised access. If you suspect any security issue, our support team is available to assist you promptly.
If you have questions about how inplay handles your personal data, the FAQ page covers common topics in plain Philippine English. You can also reach our support team directly at [email protected] for account-specific privacy requests.